We take the utmost care to make sure your order is immaculately packed and presented. Needless to say all Re Made products pass through our hands which allows us to devote ourselves to insuring that your order will not only arrive safely and timely, but smartly. Almost all our products are stowed in crush-test corrugated boxes packed with wood wool. During the business week, we ship most non-plunger orders the same day you place your order, provided your order is placed before 4pm. Please check the plunger section for the latest production lead time on plunger orders. Our priority is to ensure that you receive your plunger promptly so by all means contact us directly if you are up against a deadline.
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Return & Exchange:
- If you are not satisfied within the first 30 days of your purchase, we will accept a return and process a refund.
- We guarantee your purchase to be free from defects in materials and workmanship for the life of your product, but our policy can not accommodate purchases that have been abused, misused, or altered.
- Where needed, Re Made will repair your product. Contact firstname.lastname@example.org to discuss a potential repair service.
- In the case of plungers we ask that you complete the Re Made registration card to ensure a record of your purchase.
- The sale of all limited edition products, products that have been engraved, monogrammed, embossed, personalized, etc. are final and non-refundable.